FAQ
My dog is between sizes. What size should I buy?
If your dog is between sizes, you could go either way. We prefer going the smaller size, as there will be no overhang. If you think your dog will get bigger, go the bigger size. You can find our size guide here.
What are your products made from?
All of our products are made with luxurious, high quality vegan friendly PU leather.
Are your products waterproof?
Our products are water resistant, so it is okay to get them wet. You can walk your dog in the rain or have them fetch a ball from the ocean, although we do not recommend submerging them in water for extended periods of time.
How do I clean my collar?
If the collar gets dirty, simply use a damp cloth to clean it.
How do I care for my collar?
To preserve your collar's condition, wear it while out walking and take it off when at home. Continual daily use will lead to quicker wear, so it’s a good idea to alternate between various collars.
What is the purpose of a wide collar?
Our wide collars are designed for safety and comfort. When your dog pulls on the lead, the force is distributed over a greater surface area which protects your dog's neck from injury.
Are wide collars suitable for all breeds?
Wide collars can be used on most breeds, but are designed for dogs with longer necks.
Get in touch
Have questions about your order, or a general enquiry?