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FAQ

My dog is between sizes. What size should I buy?

If your dog is between sizes, you could go either way. We prefer going the smaller size, as there will be no overhang. If you prefer a looser fit or think your dog will get bigger, go the bigger size. You can find our size guide here.

What are your products made from?

All of our products are made with luxurious, high quality vegan-friendly PU leather. It feels buttery soft and is comfortable for your pet.

Are your products waterproof?

Our products are water resistant, so it is okay to get them wet. You can walk your dog in the rain or have them fetch a ball from the ocean, although we do not recommend submerging them in water for extended periods of time.

How do I clean my collar?

If the collar gets dirty, simply use a damp cloth to clean it.

How do I care for my dog collar?

To preserve your collar's condition, wear it while out walking and take it off when at home. 24/7 wear is not recommended. If your dog does want to wear a collar whilst at home, we suggest alternating between different collars to extend longevity.

What is the purpose of a wide collar?

Our wide collars are designed for safety and comfort. When your dog pulls on the lead, the force is distributed over a greater surface area which protects your dog's neck from injury. Wide collars are also much harder for dogs to slip out of.

Are wide collars suitable for all breeds?

Wide collars can be used on most breeds, but are designed for dogs with longer necks.

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